Refund Policy

Returns:

-Custom products are non-returnable unless they are defective or have issues caused by our company.

 

Cancellation Policy:

To cancel your order, please reach out to us via email or phone as soon as possible.

 

Refund Conditions:

-Cancellations Within 48 Hours: A partial refund will be issued, with a £5 fee per number plate deducted.

 

-Cancellations After 48 Hours: Refunds will not be granted.

 

Damaged or Incorrect Items:

- Upon receiving your order, please check it thoroughly. If you find any defects, damage, or if the item is incorrect, contact us right away for assistance.

 

Refund Process:

-If you receive an incorrect or damaged item, you can request a full refund within 14 days, provided you have proof of the issue. Please email us at platevisionltd@gmail.com to initiate a claim.